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Refund and
Credit Policy
PAYMENT
- Payment may be made by cash or by cheque.
Cheques for fees owing must be made payable to the Goulbourn Skating
Club. Any NSF or other returned cheques will be subject to a $25.00
administration fee.
- You are entitled to pay for your program and
registrations fees in two (2) instalments for the Winter session
only (Winter session is October to end of March). The two (2)
payment dates are October 1st and December 1st. All fundraising
and Skate Canada fees must be paid for at the time of registration.
Payment for Fall skate and Spring skate sessions must be made
in cash or by one (1) cheque payable on the date of registration.
WITHDRAWALS
- You may withdraw from a program and receive
a full refund only up to certain dates, prior to the start date
of the sessions. No refunds will be given after the following
dates for each of our sessions, unless accompanied by a medical
certificate:
- Fall session: August 25, 2004;
- Winter session: October 1, 2004; and
- Spring session: March 25, 2005.
- Skaters may withdraw from registered sessions
after the program start date for medical reasons. A refund of
program fees, calculated on a pro rata basis, based on the number
of sessions that have taken place up to the time of withdrawal
and the number of sessions occurring after the withdrawal, will
be given to the skater upon presentation to the Club Registrar
of a medical certificate. No refund will be given to any withdrawn
skater for any Skate Canada fees or fundraising fees as these
amounts are paid by the Club to third party sources after registration
and cannot be refunded to the Club.
- Skaters who, for non-medical reasons, choose
to withdraw from a registered program after the program start
date, will not be entitled to a refund of their fees. The Club
extends to such withdrawn skaters a credit for program fees, calculated
on a pro-rated basis, based on the number of sessions that have
taken place up to the time of withdrawal and the number of sessions
occurring after the time of withdrawal. No credit will be given
to any withdrawn skater for any Skate Canada fees or fundraising
fees as these amounts are paid by the Club to third party sources
after registration and cannot be refunded to the Club. The credit
letter can be applied by the withdrawn skater or his/her direct
family members towards the program fees of any Goulbourn Skating
Club program, including CanSkate, PrePower, CanPower, Adult skate,
Synchro skate and STARSkate. Please note that the credit does
not guarantee any skater a spot in his/her desired program and
the skater will be subject to all the regular registration policies
and procedures.
REGISTRATION AND LATE FEE
- All registrations not received by the due
dates selected by the Goulbourn Skating Club will be subject to
a $25.00 late fee. This late fee is to cover the additional costs
and expenses incurred in processing and dealing with late registrations.
- Skaters must register in the category, level
and program for which they qualify at the time of registration.
Skaters will be notified following their registration only if
there is a change to the times requested in their application
for registration. The Club reserves the right to move skaters
between levels, depending on skaters’ abilities. The Club
also has the right to change skaters’ ice times depending
on the number of registrations received or to cancel hours if
registration is insufficient to continue to hold the session.
The Club also has the right to cancel any session if registration
is not sufficient or if the City of Ottawa changes or cancels
any of the Club’s ice.
- For certain programs, registrations are taken
on a first come, first served basis and may require “in
person” registration, with no mail in registrations permitted.
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